Terms & Conditions

We repair a wide range of domestic appliances, including washing machines, tumble dryers, dishwashers, cookers, fridge freezers, and microwaves. Our engineers carry out professional repairs to restore your appliances to full working order.

We offer a 24-48 hour callout service and can often arrange same or next-day repairs, depending on your location. Our goal is to fix your appliance quickly and efficiently, minimising disruption to your day.

You can book a repair easily by calling us on 01438 906184 - our friendly team are ready and waiting to help. We also offer a callback service if you’d like us to contact you at a more convenient time.

Yes, we strive to provide same day or next day repair callouts whenever possible. Our engineers carry essential tools and a wide range of parts to complete most repairs efficiently, minimising disruption to your day.

All of our appliance repairs come with a guarantee on labour. Any replacement parts used are covered by manufacturer or supplier warranties, giving you confidence in the quality and reliability of our work.

We use genuine manufacturer parts whenever possible. For some repairs, we may use high-quality, fully tested compatible parts, which are also guaranteed. Our engineers will advise on the best option to restore your appliance to full working order.

If a specific part isn’t in stock, we can typically source it within 24 to 48 hours. We work closely with major suppliers to ensure your appliance is repaired as quickly and efficiently as possible.

No, our repairs will not void your manufacturer’s warranty. We use approved methods and suitable parts to ensure compliance with warranty terms. If your appliance is still under warranty, check with the manufacturer for any repair options they may offer.

Yes, our engineers are trained to repair both freestanding and built-in appliances. Whether your appliance is integrated into a kitchen unit, under a counter, or freestanding, we provide professional repairs on site.

We repair all major brands and models, including older appliances. Our engineers have the expertise to diagnose and fix a wide range of appliance issues reliably and efficiently.

Most repairs can be completed within an hour, depending on the issue. If additional parts or complex repairs are needed, we’ll provide an estimated timeframe and keep you updated throughout the process.

Yes, we provide transparent, fixed pricing for many repairs, with no hidden costs. Any additional expenses, such as parts, will be clearly quoted upfront. For complex repairs, we’ll provide a clear estimate before starting work.

Yes, our engineers will call or text before arriving to keep you informed. We offer convenient time slots to ensure the repair process is as hassle-free as possible.

All of our engineers are fully trained, qualified, and insured. They adhere to strict safety standards and best practices to ensure every repair is carried out professionally and safely in your home.

Yes, booking a repair online is simple and convenient. Just complete our secure booking form with your appliance details and preferred time, and our team will confirm your repair appointment by phone or email.

Yes, booking a service online is quick and easy. Simply visit routine servicing for more information.